Online shopping has its pros and cons. However, it is the disadvantages that most often make the headlines. Ranging from scams to wrongly delivered items, we’ve seen many users express their concerns. Now adding to the list of cons is a recent incident in which a woman says she ordered an Apple Watch from Amazon but received a fake “Fit Life” watch. She further claimed that she made several calls to Amazon India, but the customer service managers did not pay attention to her problem. Angered by the lack of adequate customer service, the so-called Sanaya posted her complaint on Twitter
Sanaya also tagged Apple’s support service in her tweet. The post has now gone viral.
Sanaya says he ordered an Apple Watch Series 8 on July 8 for Rs 50,900. The estimated delivery date was July 9. After the product was delivered, she says she was shocked to find that instead of an Apple Watch, she received a “Fit Life” watch.
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“NEVER ORDER ON AMAZON,” Sanaya wrote in her Tweet after being ignored by Amazon customer support when asked for help. She also posted some pictures of the product and the receipt.
The tweet got more than 2 lakh views since it was posted on July 11.
“NEVER ORDER ON AMAZON!!! I ordered an @Apple Watch Series 8 watch from @amazon on July 8th. However, on the 9th I received a fake ‘FitLife’ watch. Despite several calls, @AmazonHelp refuses to move. Refer to images for details. Get this resolved ASAP. @AppleSupport,” Sanaya captioned the post.
NEVER ORDER ON AMAZON!!! I ordered one @Apple watch series 8 of @Amazon July 8. However, on the 9th I received a fake ‘FitLife’ watch. Despite several calls, @AmazonHelp refuses to move. Refer to images for details. Get this resolved ASAP.@AppleSupport pic.twitter.com/2h9FtMh3N2— Sanaya (@Sarcaswari) July 11, 2023
Following this, the official Amazon Twitter account replied to her and said sorry for the problem she encountered with her order. They further instructed him to avoid sharing order details and bank account details on social media as they consider it to be personal information. “Please contact us via DM,” said Amazon Help Desk’s tweet.
We apologize for the inconvenience you had with your order. Please contact us via DM. We will do our best to help you. Also, please do not provide your order/account details via DM as we consider them to be personal information. -Ateeb https://t.co/1XyLaGkcaN — Amazon Help (@AmazonHelp) July 11, 2023
Internet users react:
Soon many online users started commenting on the post.
A user wrote that it was necessary to buy such an expensive product on Amazon.
Bhai itni mehengi and common cheez Amazon se leni hi kyun hai! 🙁
— Sunderdeep – Volklub (@volklub) July 11, 2023
Okay, a second user said one should not buy things that cost more than Rs 10,000 on Amazon.
By default. No Amazon purchases of anything over 10k. — Nakul Ruparel (@nakulruparel) July 11, 2023
A few users asked if Sanaya made a video while unpacking the package.
U shud made a video while unboxing, nt after the unboxing pictures
— Vishal Turukmane (@VishalTurukmane) July 12, 2023
Did you make an unboxing video – Akshay (@akshaydurgapal) July 12, 2023
Amazon Prime Day is happening in the United States as it offers exclusive deals to its Prime members. It is offering its biggest Apple iPhone 14 discount. This annual event will take place in India on July 15-16.